Shipping policy

Shipping Policy

NILIMA highly values the urgency of your orders. We endeavor to make sure that your ordered products reach your door in the fastest possible time. Once your order is confirmed, you will receive a confirmation mail from our Customer Services Department. We are committed to delivering your order accurately, in good condition, and on time.

Please note our shipping policy as follows:

By using our website, you hereby consent to our Privacy Policy and agree to its terms. We use the information we collect in various ways, including to:

● Inside Dhaka within 02 working days & Outside Dhaka within 07 working days.

● Inside Dhaka delivery Charge is 60 Taka, Outside Dhaka Delivery Charge is 150 Taka.

Note: *If the weight increase, the charge will change accordingly.

After you receive the shipment, our delivery team will wait for 10 minutes to let you check on the product. If you have any issue with the product, you can contact our Customer Services Department and return the product instantly. We don’t accept returns unless the product is defective.

Please note that we are associated with a shipping company to deliver orders. Hence, the delivery process is not completely in our control. We apologize for the occurrence of any damage & promise to compensate for it.